I've tested the speakers with a different device and they work with other devices so not a speaker or receiver issue.I've tried using all the ports on the back, double, triple, quadruple checked that and it's plugged into the right port.I've checked device manager to make sure not conflicts or driver issues, everything shows correctly.I've tried changing the sound format, tried all options available and no difference.I've tried turning all sound enhancements off and no change. I've tried turning on 'loudness equalization' on and off and no difference.I've checked all levels to make sure sound wasn't muted or set to a low volume, all available settings show sound is at 100% and nothing is muted.I also tried uninstalling it completely and allowing windows to take control, no luck there either. I've tried uninstalling the driver and reinstalling drivers from ASUS and the latest ones from Realtek, did not work.I tried turning off the sound in BIOS and back on again, that did not work.I can't seem to get it any louder and this makes no sense at all. I can barely hear sound coming out of the speakers as if the sound is set to 1% full volume. After I got my computer back online my sound was not working. Last night my computer froze up and I had to reset the BIOS. It's not free but the service will restore your OS drive to OEM specs.At current I've spent the last 10 hours trying to get my sound back. You can order ASUS Authorized Windows Notebook Recovery Media. Last ditch effort to restore your ASUS laptop to factory fresh configuration. Could it be someone installed program/drivers from Dell?Ĭontact ASUS support, get a RMA, and return laptop to them to install new OEM drive. If you Google Waves MaxAudio you will find that some Dell laptops still use the programs/drivers. This is not to say your laptop didn't have that option, but since you say Windows updated the audio driver, I think you had an outdated program/driver installed. Honestly, I think you had a custom audio configuration as I don't recall the ASUS use of Waves MaxAudio with Realtek HD for several years. You could checkout my 'Sticky' labeled : 'Make a copy of your eSupport Folder before formating your OS drive!' to get a copy of your eSupport Folder and rebuild your OS to near OEM level. Doesn't matter if you formatted your OS drive without a backup of any kind. If your laptop came with Windows installed from ASUS, then the OEM partition was there.

Realtek hd audio manager asus rog